Book a Private Car Service in Los Angeles
Frequently Asked Questions - Private Black Car Service & Airport Rides 24/7
Your comprehensive guide to Beverly Hills Concierge's premium transportation services.
What types of private black car services and airport rides do you offer in Los Angeles?
Beverly Hills Concierge provides a comprehensive range of luxury black car services in Los Angeles, including private airport transfers (LAX, Burbank, Long Beach, etc.), executive and corporate transportation, special event car service (weddings, concerts, sporting events), hourly charters, city-to-city rides, private tours, and VIP transportation for discerning clients.
Which airports do you serve for private transportation in LA?
We offer premium airport transportation to and from all major airports in the Los Angeles area and Southern California, including Los Angeles International Airport (LAX), Hollywood Burbank Airport (BUR), John Wayne Airport (SNA), Long Beach Airport (LGB), and private FBOs with direct ramp access for seamless executive jet travel.
How do I book a private car service with Beverly Hills Concierge?
Booking is easy and convenient. You can reserve your luxury car service directly through our online booking system, call us at +1-424-527-3493, or email us at info@bh-cs.com. We recommend booking in advance to ensure availability, especially for peak times or special events.
What vehicles are available in your luxury fleet?
Our diverse fleet includes top-of-the-line luxury sedans (e.g., Mercedes-Benz S-Class, BMW 7 Series), executive SUVs (e.g., Cadillac Escalade, Mercedes-Benz GLS), and larger vehicles for group transportation. All our vehicles are meticulously maintained, impeccably clean, and equipped with amenities for your comfort and safety. You can view our full fleet here.
Are your chauffeurs professional and experienced?
Absolutely. All Beverly Hills Concierge chauffeurs are highly experienced, thoroughly vetted, background-checked, and professionally trained. They are experts in navigating Los Angeles traffic, prioritizing punctuality, discretion, and providing an exceptional level of customer service for every journey.
Do you offer meet-and-greet services at LAX or other airports?
Yes, we offer premium meet-and-greet services. Your professional chauffeur will meet you inside the terminal (baggage claim for domestic, outside customs for international) with a personalized sign, assist with your luggage, and escort you directly to your waiting vehicle. This service ensures a seamless and stress-free airport pickup experience.
What is your cancellation policy?
Our standard cancellation policy allows for free cancellation up to a certain time before your scheduled pickup. Specific details can be found on our Booking & Cancellation Policy page, or confirmed during your booking process.
How do you handle flight delays for airport pickups?
We monitor all incoming flights in real-time, ensuring our chauffeurs are always aware of your updated arrival time. There are no additional charges for flight delays. Your chauffeur will adjust their arrival time to match your actual landing, guaranteeing they are there when you need them.
Is your pricing transparent, and are there any hidden fees?
We believe in complete transparency. Our pricing is upfront and all-inclusive, with no hidden fees for tolls, taxes, or standard gratuity. Any potential additional charges, such as extra stops or waiting time beyond the grace period, will be clearly communicated at the time of booking or during your ride.
Can I book hourly chauffeur service for events or business meetings?
Absolutely. Our hourly charter service provides ultimate flexibility for business meetings, roadshows, special events, or personal errands. You'll have a dedicated chauffeur and luxury vehicle at your disposal for as long as you need, allowing for multiple stops and last-minute changes to your itinerary without hassle. This is ideal for executive travel and personalized transportation.
Do you provide car seats for children?
Yes, we can provide child car seats (infant, toddler, booster) upon request, subject to availability and advance notice. Please specify your requirements when making your reservation to ensure we can accommodate your family's needs for safe travel.
Are your services available 24/7?
Yes, Beverly Hills Concierge offers premium private black car services 24 hours a day, 7 days a week, 365 days a year. We are always available to meet your transportation needs, whether it's an early morning airport transfer or a late-night event pickup.
How far in advance should I book my service?
While we accommodate last-minute requests whenever possible, we highly recommend booking your private car service at least 24-48 hours in advance, especially for airport transfers or during peak seasons (e.g., holidays, major events in Los Angeles) to guarantee your preferred vehicle and chauffeur availability.
Can you provide transportation for large groups?
Yes, our fleet includes luxury vans and larger vehicles capable of accommodating groups. Whether you need corporate group transportation, wedding guest shuttles, or a ride for a private event, we can tailor a solution to fit your group's size and specific requirements.
What safety measures do you have in place?
Your safety is our top priority. All our vehicles undergo regular maintenance and safety inspections. Our chauffeurs are rigorously trained in defensive driving and adhere to all traffic laws. We also maintain comprehensive insurance coverage for all our operations.
Do you offer corporate accounts?
Yes, we offer personalized corporate accounts for businesses that require frequent and reliable executive transportation. Corporate accounts provide simplified billing, dedicated support, and preferred rates. Contact us to learn more about setting up a corporate account for your business travel needs.
Do you need Car Seats on an Airport Shuttle, Taxi or Car Service?
Preferably yes. At Beverly Hills Concierge, we offer Premium Booster Seat and Child Car Seat properly installed and secured for a safe, comfortable and reliable airport ride for children of all ages. Book an Airport Ride with Car Seat Here.
Do Airport Shuttles, Taxis or Car Service have Car Seats in California?
Yes, some Airport Shuttles, Taxis, Limos or Car Service Companies in California offer Car Seats for Children, including Infant Seats, Toddler Seats, and Booster Seats. Some Car Services also offer pre-installed Car Seats. At Beverly Hills Concierge, we offer Child Car Seats for children age 2 or younger; we also have appropriate Car Seats for children older than 2 years and under the age of 8 years or less than 4 feet 9 inches tall (child car seat or booster seat). Book Your Airport Ride with Car Seat Here.
How to get from airport to the hotel or vice versa without a Car Seat?
To get from the Airport to a Hotel or from the Hotel to the Airport without a Car Seat, the best options are to consider an Airport Shuttle Service, a Taxi Company or a Car Service that offers Car Seats; however, always prioritize your Child's safety and check Local Laws regarding Child Transportation without a Car Seat. Beverly Hills Concierge provides Premium Booster Seat and Child Car Seat properly installed and secured for a safe, comfortable and reliable ride to/from the airport for children of all ages. Book Your Airport Ride with Car Seat Here.
What exactly is a Black Car Service?
A Black Car Service is a type of Private Transportation that offers luxury vehicles with trained and professional Chauffeurs in a black sedan or SUV. It's ideal for airport transfers, corporate travel, special events and more. At Beverly Hills Concierge, we cater a new fleet of luxury and well-maintained SUVs such as a Cadillac Escalade ESV or Rolls Royce, with black exterior and interior. Book Your Black Car Today!
What's the price of a Black Car Service Ride?
Our prices vary depending on distance, duration, time of the day, and the type of vehicle needed. You can get a quote here by providing your pick-up and drop-off locations, among other details.
Can I add stops to my Black Car Service Ride?
Yes, of course, you can add as many stops as needed to your ride. Book Your Ride Today!
What types of car seats do you have?
We have a wide variety of Child Car Seats and Backless Booster Seats pre-installed, safe and comfortable for kids of all ages and weights when they need one. Book Your Ride with Car Seat Now!
Can I request a specific type of Car Seat?
Yes, of course, you can request a specific car seat type upon booking in relation to your Child's age and weight. Please be sure to let us know your preferences. Book Your Ride with Child Car Seat or Backless Booster Seat Today!
Is a Car Seat mandatory in California and United States (USA)?
All States and Territories require Child Car Seat or Safety Seat for Infants and Children fitting specific criteria; requirements vary based on age, weight and height. In California, Vehicle Code (CVC) Section 27360 and Section 21955 covers Child Passenger restraint requirements: Children must be properly secured in the back seat in a Child Restraint System (safety seat, booster, car bed, or harness) that meets Federal Standards until they are at least 8 years old. Children age 2 or younger must ride facing in the rear of the vehicle unless 40 lbs. or 40 inches or more; Children older than 2 years and under the age of 8 years or less than 4 feet 9 inches tall are to be transported in the vehicle's backseat in an appropriate Child Seat (child car seat or booster Seat). At Beverly Hills Concierge, we meet and exceed California Regulations